Privacy Policy

GrowMos (“we”, “our”, “us”) is committed to protecting the privacy of our website visitors, prospects, and clients. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have over it. It applies to our website (growmos.com), our marketing communications, and the data services we deliver to clients.

1. Data We Collect

• Contact information— name, email, phone number, and company name when you submit a contact form, request a proposal, or book a meeting.
• Marketing data— email address and engagement (opens, clicks) when you subscribe to our newsletter.
• Account & billing data— information necessary to deliver and invoice our services.
• Client data— data you provide to us as part of an engagement (e.g., source systems to be integrated into a data warehouse). This is processed under a separate Data Processing Agreement (DPA).
• Technical data— IP address, browser type, device, and pages visited, collected via cookies and server logs.

2. How We Use Your Data

• To respond to inquiries and deliver requested services.
• To send service-related communications (proposals, invoices, updates).
• To send marketing communications where you have opted in. You can unsubscribe at any time using the link in any email.
• To improve our website, measure performance, and prevent abuse.
• To comply with legal, accounting, and regulatory obligations.

3. Legal Bases (GDPR)

For visitors in the European Economic Area, we process personal data on the following legal bases: performance of a contract, our legitimate interests in operating and improving our business, your consent (for marketing), and compliance with legal obligations.

4. Cookies

We use a small number of essential cookies to make the site work and, where you have consented, analytics cookies to understand how visitors use the site. You can control cookies through your browser settings.

5. Sharing & Sub-Processors

We do not sell your personal data. We share data only with vetted sub-processors who help us run our business — such as hosting, email delivery, analytics, and CRM providers. A current list is available on request. All sub-processors are bound by data-protection obligations.

6. Data Retention

We keep personal data only as long as necessary for the purposes described above and to meet legal, tax, and accounting requirements. Marketing data is retained until you unsubscribe.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, restrict, or port your personal data, and to object to processing or withdraw consent. To exercise these rights, email hello@growmos.com.

8. Security

We use industry-standard technical and organisational measures to protect personal data, including encryption in transit, access controls, and least-privilege practices for staff and contractors.

9. International Transfers

Some of our sub-processors may be located outside your country of residence. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) to protect your data during transfer.

10. Children

Our services are intended for businesses and are not directed at children under 16. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects when the latest changes were made. Material changes will be communicated where required.

12. Contact

GrowMos — Data Protection
Email: hello@growmos.com
Phone: +880 1731 438768